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Our equipment for Australian and New Zealand customers is collocated in Equinix data centres. Equinix has a reputation of one of the most reliable and secure data centres in the world with direct low latency connectivity to largest carriers in Australia and New...

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VoIPcloud services are constantly monitored by Hyperspin.com

Hyperspin.com – is one of the leading independent network monitoring services with advanced reporting & notification systems. Hyperspin allows monitoring of VoIPcloud servers from multiple geo independent locations that guarantee zero false alarms. This combined with reliable automatic SMS/Email notification service allows for immediate response to any issues that may arise.

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VoIPcloud Wholesale is a registered member of APNIC and RIPE. We own multiple IPv4 ranges that allow us to use BGP connectivity direct with multiple IP Transit providers. No single point of failure and ability to re-route traffic in the event of packet loss or increased latency to selected destinations give us flexibility and full control over how customer voice traffic is reaching our network.

We use separate connections for our data and voice traffic that allows us to increase stability of voice network without compromising on bandwidth for the other non-voice applications.

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Our equipment

We use HP Blade servers that allows us to add resources as required, utilize maximum of available rack space and save on electricity. This combined with cutting edge virtualization technology gives us complete redundancy and flexibility without having to share resources with others. Unlike systems that are hosted on cloud infrastructure of other large market players, our applications don’t have to compete for resources. This allows for stable, high quality voice traffic processing.


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Our software

We have tried many off the shelf solutions, but found that none of those would cater for our exact requirements, would cost us a lot in licensing fees and are not as flexible as we wanted. As a result we have heavily invested in the development of our own billing, soft switch and multi-tenant PBX solutions and after nine years of team work we now have a product that we are proud of.

Having our own software and development team allows us to be flexible with licensing, provide new features quicker compared to many other players on the market and be more responsive.

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